remote.it does not take a password Topic is solved

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murphydoe
Posts: 5
Joined: Tue May 04, 2021 7:22 am

remote.it does not take a password

Post by murphydoe »

Hello all,

I have installed remote.it and now wanted to start the configuration via the connectd_installer. The email address could be entered, but the password cannot be entered. I also tried it with juiceSSH - same thing.
What am I doing wrong?

OS Linux Mint, Raspi3b+, Dietpi 7.12 latest version
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Joulinar
Posts: 4503
Joined: Sat Nov 16, 2019 12:49 am

Re: remote.it does not take a password

Post by Joulinar »

Hi,

basically connectd_installer is a tool provided by remote.it. DietPi is just installing the tool. If there are challenges using this tool, it might be good to check with remote.it directly. Just to be sure, you used option 1 to login with username and password? Did you tried option 2 as well?

For testing purposes, I installed remote.it on my RPi3B+ 32bit and could enter username and password

Code: Select all

********************* Sign In Menu *********************

     1) Sign in to your remote.it account with username and password
     2) Sign in to your remote.it account with access key and secret
     3) Exit

********************************************************
*  To create a remote.it account, please visit         *
*  https://remote.it                                   *
********************************************************

Choose a menu selection (1 - 3):
1

Please enter your remote.it Username (e-mail address):
bla.com

Please enter your remote.it password:
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
murphydoe
Posts: 5
Joined: Tue May 04, 2021 7:22 am

Re: remote.it does not take a password

Post by murphydoe »

Hello Joulinar ,
Thank you for the quick reply.
I saw your screenshot and I have the option 2 only as an exit.
Is there another version on Dietpi ?
What am I doing wrong ?

after entering the enter key several times, this appears

API call to https://device.remot3.it/api/project/create failed!
Reason for failure: Invalid authorization, Error code: INVALID_AUTH.
Contact support@remote.it with this information.
Attachments
remote.png
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Joulinar
Posts: 4503
Joined: Sat Nov 16, 2019 12:49 am

Re: remote.it does not take a password

Post by Joulinar »

I'm a little bit confused. The screenshot you posted contains a password field. Did you try to enter something? The value you enter might be hidden, just type your password and continue.

What version of the connectd_installer you are running?

Code: Select all

root@DietPi3:~# connectd_installer

remote.it connection installer Version: 2.6.39 lib_v2.6.29
Modified: June 10, 2020 (library) April 24, 2021
Build date: Fri Apr 30 16:04:42 UTC 2021
curl with SSL support installed.
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
murphydoe
Posts: 5
Joined: Tue May 04, 2021 7:22 am

Re: remote.it does not take a password

Post by murphydoe »

I've thought of that too and just entered the password like that and also copy and paste.
I briefly saw a few letters and numbers and then the curser got stuck.
My system has been running for 20 days and I installed your remotely via the software.

Code: Select all

remote.it connection installer Version: 2.5.38 lib_v2.1.26 
Modified: June 10, 2020 (library) November 10, 2020 
Build date: Thu Nov 12 18:13:26 UTC 2020
curl with SSL support installed.

Checking the daemon for compatibility... 

Using architecture arm-linaro-pi...

Checking your network for compatibility... 

Network connection OK...
Your network is compatible with remote.it services.
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Joulinar
Posts: 4503
Joined: Sat Nov 16, 2019 12:49 am

Re: remote.it does not take a password

Post by Joulinar »

pls can you run dietpi-software reinstall 68 to get latest version of remote.it software
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
murphydoe
Posts: 5
Joined: Tue May 04, 2021 7:22 am

Re: remote.it does not take a password

Post by murphydoe »

Hello Joulinar,

I have now uninstalled and reinstalled remote.it.
After that I tried to log in "normally" with user and password.
Here, remote refused to enter the password as before.
Now with the 3rd function and the api key everything worked.

From experience, I assume - since it only works for me - that it is a system error during the Dietpi installation. I'll probably re-install the whole thing soon and see if it's still the same.

Many thanks for your quick help
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Joulinar
Posts: 4503
Joined: Sat Nov 16, 2019 12:49 am

Re: remote.it does not take a password

Post by Joulinar »

as already said, this program is provided by remote.it. There is nothing dietpi specific on it. We just install the software available. It there is something not working, like to enter the password, you might need to check with remote.it.

Anyway it's good that it is working now using api key
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
murphydoe
Posts: 5
Joined: Tue May 04, 2021 7:22 am

Re: remote.it does not take a password

Post by murphydoe »

I have the solution to the problem from remote.it and it works !

The file in question is /usr/bin/connectd_library

https://github.com/remoteit/installer/b ... rary#L1061

If you wish to have the password displayed, edit this file (as root, or using sudo) and change line 1063 from

Code: Select all

stty -echo

to

stty echo
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Joulinar
Posts: 4503
Joined: Sat Nov 16, 2019 12:49 am

Re: remote.it does not take a password

Post by Joulinar »

thx for sharing. I guess entering the password should work without this change as well. It is just not shown. :)
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
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