Raspberry Pi 4 B hangs after booting

Troubleshooting
1

Creating a bug report/issue

I have searched the existing open and closed issues

Required Information

  • DietPi version | 9.8.0
  • Distro version | bookworm 0
  • Kernel version | Linux Pi 6.1.21-v8+ #1642 SMP PREEMPT Mon Apr 3 17:24:16 BST 2023 aarch64 GNU/Linux
  • Architecture | arm64
  • SBC model | RPi 4 Model B (aarch64)
  • Power supply used | Stock Raspberry Power supply
  • SD card used | SanDisk ultra 32GB

Additional Information (if applicable)

  • Software title | Nextcloud + Nextcloud-Office, Home-Assistant, PiHole, NetData, Nginx
  • Was the software title installed freshly or updated/migrated?
  • No, it´s installed since 2023, the problems occured first 3 days ago without installing something, updates were installed to troubleshoot, but without success
  • Can this issue be replicated on a fresh installation of DietPi?
  • I tried a new SD-card and restored the backup there, the problem occures there to, so it should be related to a software-bug
    ← If you sent a “dietpi-bugreport”, please paste the ID here →
  • Bug report ID | 41e44afc-2c6c-43a6-9f79-e885fb5c8bbb

Steps to reproduce

  • Pi starts and freezes after around 10sec, only interrupt with dietpi-backup and restore to last backup keeps it from freezing.
  • after restorng everything is working as expected for around 24h, than it freeze, too

Expected behaviour

  • Pi start and stay available all time

Actual behaviour

  • this is happening at every reboot - only restoring last backup saves from freezing.
  • doing a new backup and restoring backup´s work without problem
  • after restoring a backup, everything is working

Extra details

  • …
2

Can you apply full logging, reboot, let it freeze and have a look at the logs.

3

This I don’t understand. Does this mean you reboot your system, and within 10 sec you need to login and to perform a restore?

5

I can try, but then I have ti restore it back to get access to logs and I’m sure they will be overwritten while restore… so I can only try troubleshooting without reboots

@Joulinar
exactly, within 10sec or maybe even 15sec I have ti login and start the restore, otherwise it freezes and stops all services, like nginx, Home-Assistent and so on

6

If it has been stuck, are you able to reboot/power cycle? Does it allow access for another 10sec?

7

When its stuck, I have to manually reboot by switching power supply or unplugging it… the only thing to hold the pi corrospending is to restore, then it remains online for about 24hours and also gets stuck…

Is there Something like a repair for dietpi/debian to restore health… likewise it is possible in windows?

8

Another option would be save all services and there files and start fresh… but where are all the files and directories for nextcloud, Home-Assistent, and so on?

9

Lets check following, reboot your system and run following imminently after

dietpi-services stop

Does the system is surviving longer?

Probably there is something overloading the system causing out of memory / cpu situation

10

No, just mount the sd card / drive on another system and read the logs there.