Problem with octoeverywhere plugin on Octoprint

Troubleshooting
1

Hi,

I am running four rasperry pi’s with dietpi on them (details below).

I would like some help in getting the octoeverywhere plugin working on octoprint again as I think some of the recent updates might have led to an incompatibility issue. I am not too tech savvy so don’t know what’s recenty changed.

All my raspberry pi’s Octoprint installed on them. Server 3 and Server 4 have recently had the latest version of Dietpi installed on them with octoprint but I noticed that the Octoeverywhere plugin is now not installing on them. Everything else is identical.

When I SSH into servers 1 & 2 they display the version as: DietPi V7.9.3 ‘New live patches available’ in red writing but are working fine.

When I SSH into server 3 it shows v7.9.3 (but no error writing/red writing)

When I SSH into server 4 it shows V7.9.3 (and a green Christmas tree).

I’ve used the same image to to flash the pi’s this week but on different days.

Server 1:
Raspberry Pi 4 Model B Rev 1.4
env.python.pip: 21.3.1
env.python.version: 3.9.2
DietPi V7.9.3
(working as intended)

Server 2:
Raspberry Pi 3 Model B Plus Rev 1.3
env.python.pip: 21.3.1
env.python.version: 3.9.2
DietPi V7.9.3
(working as intended)

Server 3:
Raspberry Pi 3 Model B Plus Rev 1.3
env.python.pip: 21.3.1
env.python.version: 3.9.2

Server 4:
Raspberry Pi 4 Model B Rev 1.4
env.python.pip: 21.3.1
env.python.version: 3.9.2

Any help would be greatly appreciated.

2

Btw, before sharing my problem on here I reached out to the developer of the plugin and he recommended the below steps:

1. SSH in to the device
2. Run 'source ~/oprint/bin/activate'
3. Run 'pip install Pillow --upgrade'
4. Restart OctoPrint

Step 2 throws up an error for me. Does anyone know what the correct command should be?

root@server4:~# source ~/oprint/bin/activate
-bash: /root/oprint/bin/activate: No such file or directory
3

hi,

Octiprint is installed as user octoprint. Hence the files you are looking fore are not located inside root user directory. The home directory for octoprint is /mnt/dietpi_userdata/octoprint. Have a look to this folder if you are able to locate the files you are looking for. As well you might need to executed the whole stuff as user octoprint, like:

sudo -u octoprint source ~/octoprint/bin/activate
sudo -u octoprint  pip3 install Pillow --upgrade
4

Hi Joulinar

Thank you for your response.

So I’ve managed to navigate to: root@server3:/mnt/dietpi_userdata/octoprint#

after which it stops showing me any files/directories with the LS command.

sudo -u octoprint pip3 install Pillow --upgrade
returns:
Defaulting to user installation because normal site-packages is not writeable. Looking in indexes: https://pypi.org/simple,
https://www.piwheels.org/simple/ Requirement already satisfied: Pillow in ./.local/lib/python3.9/site-packages (8.4.0)

Which I guess is okay.

But when I do: sudo -u octoprint source ~/octoprint/bin/activate it says:

sudo: source: command not found

Is there a different command I am supposed to use?

Thanks again.

5

probably it would need to be executed as user root

I never have installed octoeverywhere. Therefore I’m not 100% sure where the script is located the developer told you to execute. Can you share content of octoprint home directory.

ls -la /mnt/dietpi_userdata/octoprint