PiVPN Installation/Setup Errors

Troubleshooting
#1

Having a hell of a time setting up PiVPN today. It seems to install, but when I get the setup screen and am going through the network config part in the beginning, it tells me “PiVPN setup was not successful. Do you want DietPi to run the setup again?” and keeps looping each time it gets to that screen. Here’s the error (I think):


DietPi-Software
─────────────────────────────────────────────────────
Mode: Install software
Please wait…

PiVPN: openvpn installer & management tool
[Info] Please wait…

processing | D i e t P i

[Info] Testing connection to https://install.pivpn.io
[Info] Max duration of 20 seconds, please wait…
[Ok] Connection test | Completed

Reading package lists… Done
Building dependency tree
Reading state information… Done
lsb-release is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 9 not upgraded.
useradd: user ‘pivpn’ already exists
converted ‘https://install.pivpn.io’ (ANSI_X3.4-1968) → ‘https://install.pivpn.io’ (UTF-8)
–2016-12-02 20:28:41-- https://install.pivpn.io/
Resolving install.pivpn.io (install.pivpn.io)… 71.19.155.138
Connecting to install.pivpn.io (install.pivpn.io)|71.19.155.138|:443… connected.
HTTP request sent, awaiting response… 301 Moved Permanently
Location: https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh [following]
converted ‘https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh’ (ANSI_X3.4-1968) → ‘https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh’ (UTF-8)
–2016-12-02 20:28:41-- https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh
Resolving raw.githubusercontent.com (raw.githubusercontent.com)… 151.101.48.133
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|151.101.48.133|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: 43068 (42K) [text/plain]
Saving to: ‘pivpn_install.sh’

pivpn_install.sh 100%[=============================================================================================>] 42.06K --.-KB/s in 0.007s

2016-12-02 20:28:41 (6.23 MB/s) - ‘pivpn_install.sh’ saved [43068/43068]

:::
::: You are root.
:::
::: Checking apt-get for upgraded packages… done!
:::
::: Your pi is up to date! Continuing with PiVPN installation…
:::
::: Checking dependencies:
::: Checking for openvpn… Not found! Installing… [|] perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LANG = “en_GB.UTF-8”
are supported and installed on your system.
perl: warning: Falling back to the standard locale (“C”). [/] locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory done!
::: Checking for easy-rsa… already installed!
::: Checking for git… already installed!
::: Checking for iptables-persistent… already installed!
::: Checking for dnsutils… already installed!
::: Checking for expect… already installed!
::: Checking for whiptail… already installed!
::: Verifying free disk space…
::: Using interface: eth0
::: Critical: Unable to locate configuration file to set static IPv4 address!
converted ‘https://install.pivpn.io’ (ANSI_X3.4-1968) → ‘https://install.pivpn.io’ (UTF-8)
–2016-12-02 20:31:55-- https://install.pivpn.io/
Resolving install.pivpn.io (install.pivpn.io)… 71.19.155.138
Connecting to install.pivpn.io (install.pivpn.io)|71.19.155.138|:443… connected.
HTTP request sent, awaiting response… 301 Moved Permanently
Location: https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh [following]
converted ‘https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh’ (ANSI_X3.4-1968) → ‘https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh’ (UTF-8)
–2016-12-02 20:31:55-- https://raw.githubusercontent.com/pivpn/pivpn/master/auto_install/install.sh
Resolving raw.githubusercontent.com (raw.githubusercontent.com)… 151.101.48.133
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|151.101.48.133|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: 43068 (42K) [text/plain]
Saving to: ‘pivpn_install.sh’

pivpn_install.sh 100%[=============================================================================================>] 42.06K --.-KB/s in 0.009s

2016-12-02 20:31:55 (4.72 MB/s) - ‘pivpn_install.sh’ saved [43068/43068]

:::
::: You are root.
:::
::: Checking apt-get for upgraded packages… done!
:::
::: Your pi is up to date! Continuing with PiVPN installation…
:::
::: Checking dependencies:
::: Checking for openvpn… already installed!
::: Checking for easy-rsa… already installed!
::: Checking for git… already installed!
::: Checking for iptables-persistent… already installed!
::: Checking for dnsutils… already installed!
::: Checking for expect… already installed!
::: Checking for whiptail… already installed!
::: Verifying free disk space…
::: Using interface: eth0
::: Critical: Unable to locate configuration file to set static IPv4 address!

#2

Before you start installation, you had to set a proper default system language and a static ip address via dietpi-config

And keep in mimd:

DietPi requires en_GB.UTF-8 to be installed. This ensures all
DietPi scripts can scrape correctly.

Please do NOT remove en_GB.UTF-8 from the system, when
selecting your Locale.

Your system language can be a different language, but en_GB.UTF-8 must always be installed.
And do NOT choose None or C.UTF-8

You can see you current choice with:

root@DietPi:~# locale
#3

Thanks for that. I’ve already been configured with a static IP since install back in February. Also, I reenabled the GB-UTF-8 locale, but still got the same error when trying to reinstall piVPN.

#4

Critical: Unable to locate configuration file to set static IPv4 address!

Claims unable to find network config file. Can you please paste the results of the following (hide any WiFi keys):

cat /etc/network/interfaces
#5

I actually have my WiFi adapter disabled, so it’s just got the default settings for that, but…

root@DietPi:~# cat /etc/network/interfaces
#/etc/network/interfaces
#Please use DietPi-Config to modify network settings.

Local

auto lo
iface lo inet loopback

Ethernet

allow-hotplug eth0
iface eth0 inet static
address 172.17.50.14
netmask 255.255.255.240
gateway 172.17.50.1
dns-nameservers 8.8.8.8 8.8.4.4

Wifi

#allow-hotplug wlan0
iface wlan0 inet dhcp
address 172.17.50.14
netmask 255.255.255.240
gateway 172.17.50.1
wireless-essid FuzonWifi
wireless-key abcde12345
wireless-mode Managed
wireless-power off
wpa-ssid FuzonWifi
wpa-psk abcde12345
#dns-nameservers 37.235.1.174

#6

Hi,

Ran a test install of PiVPN with static IP, running ok here.

netmask 255.255.255.240

Did you set this manually, and, does DHCP offer the same netmask?

#7

I did set that manually, yes, as my router only assigns 13 DHCP addresses as that’s all I need currently. The router DHCP hands the same subnet out as well.

#8

Excellent,

perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LANG = “en_GB.UTF-8”
are supported and installed on your system.
perl: warning: Falling back to the standard locale (“C”). [/] locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory done!

Whats the results of:

locale
cat /etc/locale.gen | grep '^[a-z]'
#9

Critical: Unable to locate configuration file to set static IPv4 address!

Ok, checked the PiVPN sourecode, looks like if /etc/dhcpcd.conf doesn’t exist, the script fails: https://github.com/pivpn/pivpn/blob/master/auto_install/install.sh#L331-L345

Please try creating that file, then re-running the PiVPN installation:

echo 1 > /etc/dhcpcd.conf
#10

Perfect! It’s creating the key as I type this. Many thanks!

#11

Excellent, i’ll inform this issue to the PiVPN team.