NextCloud unreachable

Troubleshooting
1

Creating a bug report/issue

I have searched the existing open and closed issues

Required Information

  • DietPi version | V9.8.0
  • Distro version | Bookworm
  • Kernel version | Linux DietPi 6.1.21-v8+ #1642 SMP PREEMPT
  • Architecture | arm64
  • SBC model | RPi 4 Model B
  • Power supply used | 5V
  • SD card used | SanDisk

Additional Information (if applicable)

  • Software title Nextcloud
  • Software was uppdated

← nextcloud.log →

  • Bug report ID |
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Steps to reproduce

  1. Open the Nextcloud Dashboard in any browser and get the error message "Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log."

Expected behaviour

  • …see the Nextcloud Dashboard-

Actual behaviour

  • …

Extra details

  • … The Nextcloud data is on an external hard drive.
2

Your database is not available. Following to be checked

systemctl restart mariadb.service
journalctl -u mariadb
readlink /var/lib/mysql
readlink -f /var/lib/mysql
3

systemctl restart mariadb.service

Job for mariadb.service failed because the control process exited with error code.
See "systemctl status mariadb.service" and "journalctl -xeu mariadb.service" for details.
4

the most important part you missed.

5 
ov 10 13:22:39 DietPi systemd[1]: Starting mariadb.service - MariaDB 10.11.6 database server...
Nov 10 13:22:42 DietPi mariadbd[663]: 2024-11-10 13:22:42 0 [Note] Starting MariaDB 10.11.6-MariaDB-0+deb12u1 source revision  as process 663
Nov 10 13:22:42 DietPi mariadbd[663]: 2024-11-10 13:22:42 0 [ERROR] mariadbd: Error writing file './ddl_recovery.log' (Errcode: 28 "No space left on device")
Nov 10 13:22:42 DietPi mariadbd[663]: 2024-11-10 13:22:42 0 [ERROR] Aborting
Nov 10 13:22:42 DietPi mariadbd[663]: 2024-11-10 13:22:42 0 [ERROR] mariadbd: Error on close of '(null)' (Errcode: 9 "Bad file descriptor")
Nov 10 13:22:42 DietPi systemd[1]: mariadb.service: Main process exited, code=exited, status=1/FAILURE
Nov 10 13:22:42 DietPi systemd[1]: mariadb.service: Failed with result 'exit-code'.
Nov 10 13:22:42 DietPi systemd[1]: Failed to start mariadb.service - MariaDB 10.11.6 database server.
Nov 10 16:27:00 DietPi systemd[1]: Starting mariadb.service - MariaDB 10.11.6 database server...
Nov 10 16:27:00 DietPi mariadbd[18735]: 2024-11-10 16:27:00 0 [Note] Starting MariaDB 10.11.6-MariaDB-0+deb12u1 source revision  as process 18735
Nov 10 16:27:00 DietPi mariadbd[18735]: 2024-11-10 16:27:00 0 [ERROR] mariadbd: Error writing file './ddl_recovery.log' (Errcode: 28 "No space left on device")
Nov 10 16:27:00 DietPi mariadbd[18735]: 2024-11-10 16:27:00 0 [ERROR] Aborting
Nov 10 16:27:00 DietPi mariadbd[18735]: 2024-11-10 16:27:00 0 [ERROR] mariadbd: Error on close of '(null)' (Errcode: 9 "Bad file descriptor")
Nov 10 16:27:00 DietPi systemd[1]: mariadb.service: Main process exited, code=exited, status=1/FAILURE
Nov 10 16:27:00 DietPi systemd[1]: mariadb.service: Failed with result 'exit-code'.
Nov 10 16:27:00 DietPi systemd[1]: Failed to start mariadb.service - MariaDB 10.11.6 database server.
Nov 10 16:28:49 DietPi systemd[1]: Starting mariadb.service - MariaDB 10.11.6 database server...
Nov 10 16:28:49 DietPi mariadbd[19061]: 2024-11-10 16:28:49 0 [Note] Starting MariaDB 10.11.6-MariaDB-0+deb12u1 source revision  as process 19061
Nov 10 16:28:49 DietPi mariadbd[19061]: 2024-11-10 16:28:49 0 [ERROR] mariadbd: Error writing file './ddl_recovery.log' (Errcode: 28 "No space left on device")
Nov 10 16:28:49 DietPi mariadbd[19061]: 2024-11-10 16:28:49 0 [ERROR] Aborting
Nov 10 16:28:49 DietPi mariadbd[19061]: 2024-11-10 16:28:49 0 [ERROR] mariadbd: Error on close of '(null)' (Errcode: 9 "Bad file descriptor")
Nov 10 16:28:49 DietPi systemd[1]: mariadb.service: Main process exited, code=exited, status=1/FAILURE
Nov 10 16:28:49 DietPi systemd[1]: mariadb.service: Failed with result 'exit-code'.
Nov 10 16:28:49 DietPi systemd[1]: Failed to start mariadb.service - MariaDB 10.11.6 database server.
6

your file system is full

df -h

Btw: why are you not sharing the whole output I’m asking for?

7

how can I now make space?

8

you should deliver what has been ask for, otherwise nobody is able to assist

9

sorry, I don’t follow? What are you missing?

10

see above

11

Gives /mnt/dietpi_userdata/mysql

Gives

/mnt/hdd/dietpi_userdata/mysql

Gives

Filesystem      Size  Used Avail Use% Mounted on
/dev/root        59G  7.3G   49G  13% /
devtmpfs        1.9G     0  1.9G   0% /dev
tmpfs           1.9G     0  1.9G   0% /dev/shm
tmpfs           759M   64M  696M   9% /run
tmpfs           5.0M  8.0K  5.0M   1% /run/lock
tmpfs           1.9G     0  1.9G   0% /tmp
tmpfs            50M  1.7M   49M   4% /var/log
/dev/mmcblk0p1  127M   33M   95M  26% /boot
/dev/sda1       687G  687G     0 100% /mnt/hdd
tmpfs           380M     0  380M   0% /run/user/0
12

simply your HDD is full. You can check 20 largest files as follow. It might take a while

du -aBM /mnt/hdd | sort -n -r | head -n 20
13

super! Thank you very much!