Creating a bug report/issue
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Hi there and mostly Joulinar and other experts
I need help, my Nextcloud server isn’t reachable anymore. I suppose an error in webserver. I’ve read in so much forums the last 3 days and don’t get any progress to resolve the issue. I will provide some attachments with the relevant files about my system. Let me know if you need more information. Your help is much appreciated! Greetings from Switzerland. Televisor
Required Information
-
DietPi version |
cat /boot/dietpi/.version
G_DIETPI_VERSION_CORE=9
G_DIETPI_VERSION_SUB=15
G_DIETPI_VERSION_RC=2
G_GITBRANCH=‘master’
G_GITOWNER=‘MichaIng’ -
Distro version |
echo $G_DISTRO_NAME $G_RASPBIAN
bookworm 0 -
Kernel version |
uname --all
Linux NC-Server 6.12.34+rpt-rpi-v8 #1 SMP PREEMPT Debian 1:6.12.34-1+rpt1~bookworm (2025-06-26) aarch64 GNU/Linux -
Architecture |
dpkg --print-architecture
armhf -
SBC model |
echo $G_HW_MODEL_NAMEor (EG: RPi3)
RPi 4 Model B (aarch64) -
Power supply used | (EG: 5V 1A RAVpower)
official USB-C Raspberry Power Adapter -
SD card used | (EG: SanDisk ultra)
No SD card, direct USB-3 connected SSD WD Red SA500 via Argon ONE V2 Case
Additional Information (if applicable)
- Software title | (EG: Nextcloud)
Nextcloud 31.0.7 - Was the software title installed freshly or updated/migrated?
freshly installed 2-3 years ago and updated in regular periods, last end of July - Can this issue be replicated on a fresh installation of DietPi?
← If you sent a “dietpi-bugreport”, please paste the ID here → - Bug report ID |
echo $G_HW_UUID
Steps to reproduce
- …
- …
Expected behaviour
- Connection via browser client to https://my.domain.org/nextcloud/index.php/login should open Nextcloud Web-GUI.
Actual behaviour
- Response from website: 503 Service Unavailable
Extra details
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ncc setupcheck dav: ✓ DAV system address book: No outstanding DAV system address book sync. network: ✗ WebDAV endpoint: Your web server is not yet properly set up to allow file synchronization, because the WebDAV interface seems to be broken. To allow this check to run you have to make sure that your Web server can connect to itself. Therefore it must be able to resolve and connect to at least one of its `trusted_domains` or the `overwrite.cli.url`. This failure may be the result of a server-side DNS mismatch or outbound firewall rule. ✓ Data directory protected ✓ Internet connectivity ✓ JavaScript source map support ✓ JavaScript modules support ⚠ OCS provider resolving: Your web server is not properly set up to resolve "/ocm-provider/", "/ocs-provider/". This is most likely related to a web server configuration that was not updated to deliver this folder directly. Please compare your configuration against the shipped rewrite rules in ".htaccess" for Apache or the provided one in the documentation for Nginx. On Nginx those are typically the lines starting with "location ~" that need an update. ⚠ .well-known URLs: Your web server is not properly set up to resolve `.well-known` URLs, failed on: `/.well-known/webfinger` -
dietpi-services status DietPi-Services ───────────────────────────────────────────────────── Mode: status [ OK ] DietPi-Services | vsftpd active (running) since Wed 2025-08-13 14:02:53 CEST; 49min ago [ OK ] DietPi-Services | nmbd active (running) since Wed 2025-08-13 14:02:54 CEST; 49min ago [ OK ] DietPi-Services | smbd active (running) since Wed 2025-08-13 14:02:54 CEST; 49min ago [ OK ] DietPi-Services | nfs-server active (exited) since Wed 2025-08-13 14:02:55 CEST; 49min ago [ OK ] DietPi-Services | redis-server active (running) since Wed 2025-08-13 14:02:55 CEST; 49min ago [ OK ] DietPi-Services | mariadb active (running) since Wed 2025-08-13 14:02:56 CEST; 49min ago [ OK ] DietPi-Services | php8.2-fpm active (running) since Wed 2025-08-13 14:02:57 CEST; 49min ago [ OK ] DietPi-Services | lighttpd active (running) since Wed 2025-08-13 14:02:58 CEST; 49min ago [ OK ] DietPi-Services | cron active (running) since Wed 2025-08-13 14:02:58 CEST; 49min ago [ OK ] DietPi-Services | dropbear active (running) since Wed 2025-08-13 13:50:31 CEST; 1h 2min ago [ INFO ] DietPi-Services | dietpi-vpn inactive (dead) [ INFO ] DietPi-Services | dietpi-cloudshell inactive (dead) [ OK ] DietPi-Services | dietpi-ramlog active (exited) since Wed 2025-08-13 13:50:24 CEST; 1h 2min ago [ OK ] DietPi-Services | dietpi-preboot active (exited) since Wed 2025-08-13 13:50:24 CEST; 1h 2min ago [ OK ] DietPi-Services | dietpi-postboot active (exited) since Wed 2025-08-13 13:50:31 CEST; 1h 2min ago [ INFO ] DietPi-Services | dietpi-wifi-monitor inactive (dead) -
cat config.php <?php $CONFIG = array ( 'passwordsalt' => '**********************', 'secret' => '**********************', 'trusted_domains' => array ( 0 => 'localhost', 1 => '*', ), 'datadirectory' => '/mnt/dietpi_userdata/nextcloud_data', 'dbtype' => 'mysql', 'version' => '31.0.7.1', 'hashingThreads' => 4, 'memcache.local' => '\\OC\\Memcache\\APCu', 'filelocking.enabled' => true, 'memcache.locking' => '\\OC\\Memcache\\Redis', 'redis' => array ( 'host' => '/run/redis/redis-server.sock', 'port' => 0, ), 'overwrite.cli.url' => 'https://my.domain.org/nextcloud', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'oc_admin', 'dbpassword' => '**********************', 'installed' => true, 'instanceid' => 'ocr8bz1vl72z', 'mail_from_address' => '**********************', 'mail_smtpmode' => 'smtp', 'mail_sendmailmode' => 'smtp', 'mail_domain' => 'gmx.net', 'mail_smtpauth' => 1, 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpsecure' => 'tls', 'mail_smtphost' => 'mail.gmx.net', 'mail_smtpport' => '587', 'mail_smtpname' => '**********************', 'mail_smtppassword' => '**********************', 'default_phone_region' => 'CH', 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'updater.release.channel' => 'stable', 'enable_previews' => true, 'preview_max_memory' => 3072, 'enabledPreviewProviders' => array ( 0 => 'OC\\Preview\\Movie', 1 => 'OC\\Preview\\MP4', 2 => 'OC\\Preview\\AVI', 3 => 'OC\\Preview\\PNG', 4 => 'OC\\Preview\\JPEG', 5 => 'OC\\Preview\\GIF', 6 => 'OC\\Preview\\BMP', 7 => 'OC\\Preview\\XBitmap', 8 => 'OC\\Preview\\MP3', 9 => 'OC\\Preview\\TXT', 10 => 'OC\\Preview\\MarkDown', 11 => 'OC\\Preview\\PDF', 12 => 'OC\\Preview\\Image', 13 => 'OC\\Preview\\HEIC', ), 'preview_ffmpeg_path' => '/usr/bin/ffmpeg', 'memories.db.triggers.fcu' => true, 'memories.exiftool' => '/var/www/nextcloud/apps/memories/bin-ext/exiftool-aarch64-glibc', 'memories.vod.path' => '/var/www/nextcloud/apps/memories/bin-ext/go-vod-aarch64', 'memories.vod.ffmpeg' => '/usr/bin/ffmpeg', 'memories.vod.ffprobe' => '/usr/bin/ffprobe', 'memories.exiftool_no_local' => true, 'memories.gis_type' => 1, 'app_install_overwrite' => array ( ), 'maintenance_window_start' => 1, 'defaultapp' => 'files', ); -
systemctl status lighttpd ● lighttpd.service - Lighttpd Daemon Loaded: loaded (/lib/systemd/system/lighttpd.service; enabled; preset: enabled) Drop-In: /etc/systemd/system/lighttpd.service.d └─dietpi.conf Active: active (running) since Tue 2025-08-12 18:08:03 CEST; 3h 0min ago Process: 907 ExecStartPre=/usr/sbin/lighttpd -tt -f /etc/lighttpd/lighttpd.conf (code=exited, status=0/SUCCESS) Main PID: 984 (lighttpd) Tasks: 1 (limit: 4486) CPU: 5.573s CGroup: /system.slice/lighttpd.service └─984 /usr/sbin/lighttpd -D -f /etc/lighttpd/lighttpd.conf -
dpkg -l lighttpd Gewünscht=Unbekannt/Installieren/R=Entfernen/P=Vollständig Löschen/Halten | Status=Nicht/Installiert/Config/U=Entpackt/halb konFiguriert/ Halb installiert/Trigger erWartet/Trigger anhängig |/ Fehler?=(kein)/R=Neuinstallation notwendig (Status, Fehler: GROSS=schlecht) ||/ Name Version Architektur Beschreibung +++-==============-============-============-============================================ ii lighttpd 1.4.69-1 armhf fast webserver with minimal memory footprint -
cat /var/log/lighttpd/error.log 2025-08-12 21:30:06: (server.c.2078) server stopped by UID = 0 PID = 1 2025-08-12 21:30:07: (server.c.1704) server started (lighttpd/1.4.69) 2025-08-12 21:30:07: (configfile.c.1289) WARNING: unknown config-key: dir-listing.activate (ignored) 2025-08-12 21:30:22: (gw_backend.c.274) establishing connection failed: socket: unix:/run/php/php-fpm.sock: No such file or directory 2025-08-12 21:30:22: (gw_backend.c.960) all handlers for /nextcloud/index.php? on .php are down. 2025-08-12 21:30:25: (gw_backend.c.351) gw-server re-enabled: unix:/run/php/php-fpm.sock 0 /run/php/php-fpm.sock 2025-08-12 21:30:36: (gw_backend.c.274) establishing connection failed: socket: unix:/run/php/php-fpm.sock: No such file or directory 2025-08-12 21:30:36: (gw_backend.c.960) all handlers for /nextcloud/index.php? on .php are down. 2025-08-12 21:30:38: (gw_backend.c.351) gw-server re-enabled: unix:/run/php/php-fpm.sock 0 /run/php/php-fpm.sock -
dietpi-letsencrypt DietPi-LetsEncrypt ───────────────────────────────────────────────────── Mode: Running Certbot [ OK ] DietPi-LetsEncrypt | Lighttpd webserver detected [ OK ] DietPi-LetsEncrypt | systemctl start lighttpd Saving debug log to /var/log/letsencrypt/letsencrypt.log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - An RSA certificate named my.domain.org/ already exists. Do you want to update its key type to ECDSA? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (U)pdate key type/(K)eep existing key type: K Certificate not yet due for renewal You have an existing certificate that has exactly the same domains or certificate name you requested and isn't close to expiry. (ref: /etc/letsencrypt/renewal/my.domain.org.conf) What would you like to do? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1: Keep the existing certificate for now 2: Renew & replace the certificate (may be subject to CA rate limits) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Select the appropriate number [1-2] then [enter] (press 'c' to cancel): 2 Renewing an existing certificate for my.domain.org Successfully received certificate. Certificate is saved at: /etc/letsencrypt/live/my.domain.org/fullchain.pem Key is saved at: /etc/letsencrypt/live/my.domain.org/privkey.pem This certificate expires on 2025-11-10. These files will be updated when the certificate renews. Certbot has set up a scheduled task to automatically renew this certificate in the background. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you like Certbot, please consider supporting our work by: * Donating to ISRG / Let's Encrypt: https://letsencrypt.org/donate * Donating to EFF: https://eff.org/donate-le - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ INFO ] DietPi-LetsEncrypt | Checking for required APT packages: lighttpd-mod-openssl [ OK ] DietPi-LetsEncrypt | Desired setting in /etc/lighttpd/lighttpd.conf was already set: "mod_redirect", [ INFO ] DietPi-LetsEncrypt | Applying HTTPS domain to known web application configs [ OK ] DietPi-LetsEncrypt | sed --follow-symlinks -i s|'http://localhost/nextcloud'|'https://my.domain.org/nextcloud'| /var/www/nextcloud/config/config.php [ OK ] DietPi-LetsEncrypt | systemctl restart lighttpd [ OK ] DietPi-LetsEncrypt | eval echo -e '#!/bin/dash\nsystemctl reload lighttpd' > /etc/letsencrypt/renewal-hooks/deploy/dietpi-lighttpd.sh [ OK ] DietPi-LetsEncrypt | chmod +x /etc/letsencrypt/renewal-hooks/deploy/dietpi-lighttpd.sh -
/etc/php/8.2/mods-available# cat dietpi.ini ; DietPi PHP settings ; priority=97 session.save_path="/run/php_sessions" upload_tmp_dir="/tmp" upload_max_filesize=512M post_max_size=512M opcache.memory_consumption=128 opcache.revalidate_freq=60 apc.shm_size=64M apc.ttl=259200 -
/etc/php/8.2/mods-available# cat dietpi-nextcloud.ini ; Nextcloud PHP settings ; priority=98 memory_limit=512M opcache.revalidate_freq=5 opcache.interned_strings_buffer=32 apc.enable_cli=1
I would suggest creating a symlink instead:
Same goes for the 2nd command.