MotionEye "Unable to open video source" Gray Picture

Troubleshooting
1

Creating a bug report/issue

I have searched the existing open and closed issues

Required Information

  • DietPi version | v9.9.0
  • Distro version | bookworm 0
  • Kernel version | Linux dietpi 6.1.21-v8+ #1642 SMP PREEMPT Mon Apr 3 17:24:16 BST 2023 aarch64 GNU/Linux
  • Architecture | arm64
  • SBC model | RPi 4 Model B (aarch64)
  • Power supply used | Official RPi4 Power supply
  • SD | -actually no card-

Additional Information (if applicable)

  • Software title | MotionEye
  • Was the software title installed freshly or updated/migrated? Freshly
  • Can this issue be replicated on a fresh installation of DietPi? Yes
  • Bug report ID | 0ce53715-2496-4803-b9fc-8b07250cf49e

Steps to reproduce

  1. Install MotionEye (136) and open http://localip:8765/
  2. “Add camera” and add the network camera with rtsp url.
  3. rtsp://nick:pass@ip:554/stream1

Expected behaviour

  • Opening Webcam / Stream of live camera

Actual behaviour

  • Gray Picture with “Unable to open video source”

Extra details

  • Tapo TC70 camera (already connected in network with the app)
  • rtsp url working on VLC media player with live camera
  • Already used TCP and UDP (lower resolution as 1080p) and also used /stream2 for lower quality, all not working with MotionEye
  • All packages up to date
2

Probably better to get in touch with MotionEye project directly GitHub - motioneye-project/motioneye: A web frontend for the motion daemon.

3

It’s working now. I just changed the password in the tapo app from the RTSP user (it’s not allowed to use the same password I think as the main account) / deleted the MotionEye camera and added again, now I can see the camera.