Plex server constantly hanging/not available Topic is solved

Have some feedback, questions, suggestions, or just fancy a chat? Pop it in here.
User avatar
Joulinar
Posts: 5149
Joined: Sat Nov 16, 2019 12:49 am

Re: Plex server constantly hanging/not available

Post by Joulinar »

this is the error message only and not a command to execute ;)
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

😉 gotcha.

So every connection should be ‘unsecure’ / have SSL unchecked?
User avatar
Joulinar
Posts: 5149
Joined: Sat Nov 16, 2019 12:49 am

Re: Plex server constantly hanging/not available

Post by Joulinar »

it depends. If you access SABnzbd locally only, no HTTPS / SSL is required.
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

Cool. Plex now purring like a happy kitten.

However, I think me tinkering with things has caused an issue, whereby SABnzbd is now refusing to connect to anything. Sonarr and Radarr can't connect to it, and neither can a browser page.

I saw on the SAB forum that the following works
Shutdown SABnzbd, then open sabnzbd.ini and indeed remove the whole line with
local_ranges=xxx
Then start SABnzbd again.
How do I access and edit the sabnzbd.ini file and edit on a Mac. I'm running the Pi headless.

Many thanks
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

Scratch that. I followed the instruction here:

https://dietpi.com/docs/software/bittorrent/#sabnzbd

All sorted now. Amazing stuff.

Massive thanks to the Devs
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

Spoke too soon. Having watched about 2 hours of playback this afternoon the same problem is back. Connection with the server stops every few seconds.

🤔
User avatar
Joulinar
Posts: 5149
Joined: Sat Nov 16, 2019 12:49 am

Re: Plex server constantly hanging/not available

Post by Joulinar »

how is system resource consumption the moment your playback stopp?
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

When the server's connection fails the htop look OK (which I'm basing on the state of the four lines at the top of the screen. However, once the server reconnects almost every bar is red and up to the right.

The sever does reconnect without any intervention but it takes a few minutes, often longer, but it looses it's connection approx every 30 seconds of playback.
Server_disconected.png
Sever_connected.png
EDIT: no other applications were running/active other than Plex Server (other than VPN)
User avatar
Joulinar
Posts: 5149
Joined: Sat Nov 16, 2019 12:49 am

Re: Plex server constantly hanging/not available

Post by Joulinar »

at the moment I don't have an idea what the issue could be. But maybe you can raise the question in parallel on plex GitHub https://github.com/plexinc/plex-media-player/issues
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
TWHH
Posts: 56
Joined: Tue Jun 29, 2021 10:27 pm

Re: Plex server constantly hanging/not available

Post by TWHH »

I reinstalled Plex Server, and tweaked some settings on the Plex Firestick app, and all appears to be working OK. I'm pretty sure the client app is downgrading some of the video quality but until I upgrade my client hardware I'm happy.

Thanks again for all your help.

I now have another question (!) but will start a new thread on that ;)
Post Reply