Can't reinstall radarr using dietpi-software due to Input/Output Error Topic is solved

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fcupdt
Posts: 20
Joined: Sun Nov 29, 2020 3:05 pm

Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by fcupdt »

Hello everybody
i was trying to update Radarr using dietpi-software but I got into this error

Any suggestion?
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Joulinar
Posts: 4113
Joined: Sat Nov 16, 2019 12:49 am

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by Joulinar »

Hi,

many thanks for your message. Looks like you moved dietpi userdata to an external device. Could that be? And ther are I/O errors accessing this device.

Btw: to update radarr, you should use the update function inside radarr ui
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
fcupdt
Posts: 20
Joined: Sun Nov 29, 2020 3:05 pm

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by fcupdt »

The problem is that I get the same error on the web interface and that's why I wanted to update but after updating the problem is still there

I have user data on and external HDD but Sonarr/Radarr/Transmission have no problem with access

any suggestion?
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Joulinar
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Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by Joulinar »

looks like it's this specific folder causing issues. MediaCover/31

You could check for kernel messages dmesg -l err,crit,alert,emerg
Or check for file system errors fsck -a /dev/sda1 (replace /dev/sda1 with correct device name)
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
fcupdt
Posts: 20
Joined: Sun Nov 29, 2020 3:05 pm

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by fcupdt »

Here's the result of dmesg
[ 2.936681] sd 1:0:0:0: [sdb] No Caching mode page found
[ 2.936689] sd 1:0:0:0: [sdb] Assuming drive cache: write through

So, the partition is sda3 and it's a NTFS partition
so I should assume that NTFS is the culprit?
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Joulinar
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Joined: Sat Nov 16, 2019 12:49 am

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by Joulinar »

the kernel message is for sdb but yout device is sda. means they are not related. I don't think it is related to ntfs as you have the error message on a specific directory. You could try to move this away. Maybe that will help.
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
fcupdt
Posts: 20
Joined: Sun Nov 29, 2020 3:05 pm

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by fcupdt »

Solved but it was tricky.
As I couldn't delete the folder from terminal, I had to plug the hdd to my pc and manually erase it. :roll:
Thanks for your help! ;)
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Joulinar
Posts: 4113
Joined: Sat Nov 16, 2019 12:49 am

Re: Can't reinstall radarr using dietpi-software due to Input/Output Error

Post by Joulinar »

ok probably some corruption on that directory. Maybe you should scan that device for errors to be on safe side.
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
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