Unable to load External HDD and show in Plex

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jeells102
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Joined: Sat Jul 28, 2018 12:59 am

Unable to load External HDD and show in Plex

Post by jeells102 »

Hi,

So just got my raspberry pi 3 today and I am quite the noob. I've got everything set up and I have my PMS running, and I have plugged in a 1TB HDD into the pi. When I'm on my desktop of the PI, I can see the drive there, create folders and add media etc.

However, when I try and add the location into Plex, or use ruTorrent to download files to it, I am having no luck.

The directory atm is currently /media/root/data and so I really don't know what I'm missing.

Any help would be appreciated.

Thanks
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johnvick
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Re: Unable to load External HDD and show in Plex

Post by johnvick »

It could be that you don't have the user permissions set up properly in /media/root/data?

John
jeells102
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Joined: Sat Jul 28, 2018 12:59 am

Re: Unable to load External HDD and show in Plex

Post by jeells102 »

I think you’re right. Could you talk me through step by step in how I set that up?
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johnvick
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Re: Unable to load External HDD and show in Plex

Post by johnvick »

cd /media/root

ls -la

Post the output here.

John
jeells102
Posts: 5
Joined: Sat Jul 28, 2018 12:59 am

Re: Unable to load External HDD and show in Plex

Post by jeells102 »

Hi John,

Output here:

root@DietPi:/media/root# ls -la
total 12
drwxrwx---+ 3 root root 4096 Jul 27 22:58 .
drwxr-xr-x 3 root root 4096 Jul 27 22:58 ..
drwxrwxrwx 1 root root 4096 Jul 27 23:45 DATA

Thanks
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johnvick
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Re: Unable to load External HDD and show in Plex

Post by johnvick »

The data directory has write permissions for everyone so this can't be the problem. I see the directory DATA is in uppercase - can you check Plex and utorrent are looking for this directory as Linux is case sensitive unlike Windows?

John
jeells102
Posts: 5
Joined: Sat Jul 28, 2018 12:59 am

Re: Unable to load External HDD and show in Plex

Post by jeells102 »

Hi John,

Yeah the pathway is in capitals. Check out the links below to show you that for TV Shows that there is a file that is avaliable, in the correct format, and the setup within plex as well.

Image

Image

Image
jeells102
Posts: 5
Joined: Sat Jul 28, 2018 12:59 am

Re: Unable to load External HDD and show in Plex

Post by jeells102 »

Hey John,

Just in case there is another permissions thing that I'm not aware of, I've done the same permissions command but in /media/root/DATA/tvshows and here is the output

total 8
drwxrwxrwx 1 root root 0 Jul 29 13:05 .
drwxrwxrwx 1 root root 4096 Jul 29 13:02 ..
drwxrwxrwx 1 root root 4096 Jul 29 13:05 Young & Hungry
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johnvick
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Re: Unable to load External HDD and show in Plex

Post by johnvick »

Sorry I'm stumped here - hopefully someone can solve this?

John
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WarHawk
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Re: Unable to load External HDD and show in Plex

Post by WarHawk »

What user is PLEX running as, what are the sub directories listing as the user, does it match the one PLEX is running under (it shouldn't be running as root)

did you use dietpi-hardware manager to mount the external drive or did you do it manually?

Also might check in the PLEX config directory to see if there is something that might be amiss

Also, can you mount that /DATA to /media?
While digging around also found this
https://forums.plex.tv/t/how-to-stream- ... lved/18111
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