XU4 CloudShell Stopped Working Topic is solved

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Kiomon

XU4 CloudShell Stopped Working

Post by Kiomon »

Hi all,

We have a newer XU4 Dietpi Installation running PlexMedia Server, PiHole, and NFS & SMB server. I recently upgraded to v137 and then switched the file server preference to SMB. After the install and during the optimizing, we thought the server hung and we restarted :(. and we "broke" the CloudShell Display. We can still view the display in the SSH window and we can change the colors and options. but it doesn't display on the LCD. Instead the LCD says the following error.

Any Help?

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root@DietPi:~# systemctl status dietpi-cloudshell.service
● dietpi-cloudshell.service - dietpi-cloudshell on main screen
   Loaded: loaded (/etc/systemd/system/dietpi-cloudshell.service; disabled)
   Active: failed (Result: exit-code) since Wed 2016-11-16 20:37:12 CST; 14min ago
  Process: 1214 ExecStartPre=/bin/bash -c tput civis (code=exited, status=1/FAILURE)
  Process: 1210 ExecStartPre=/bin/bash -c setterm --term linux --blank 0 --powersave off # Fails to set powersaving, must originate from tty (code=exited, status=0/SUCCESS)

Nov 16 20:37:12 DietPi systemd[1]: Starting dietpi-cloudshell on main screen...
Nov 16 20:37:12 DietPi systemd[1]: dietpi-cloudshell.service: control process exited, code=exited status=1
Nov 16 20:37:12 DietPi systemd[1]: Failed to start dietpi-cloudshell on main screen.
Nov 16 20:37:12 DietPi systemd[1]: Unit dietpi-cloudshell.service entered failed state.
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Fourdee
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Posts: 2787
Joined: Tue Feb 06, 2007 1:36 pm

Re: XU4 CloudShell Stopped Working

Post by Fourdee »

Kiomon wrote:After the install and during the optimizing, we thought the server hung and we restarted :(. and we "broke" the CloudShell Display. We can still view the display in the SSH window and we can change the colors and options. but it doesn't display on the LCD. Instead the LCD says the following error.
Hi,

A reinstall of DietPi-Cloudshell, to fully complete the installation process should do it:

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dietpi-software reinstall 62
Then reboot system.

PS. At the optimizing stage, can you remember roughly how long you waited before restarting system?
If you find our project or support useful, then we’d really appreciate it if you’d consider contributing to the project however you can.
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Fabian0587

Re: XU4 CloudShell Stopped Working

Post by Fabian0587 »

Hi Fourdee,

i'm bumping this topic because I still get the error.

As dietpi suggests, here are my systectl status output
dietpi-cloudshell.service - dietpi-cloudshell on main screen
Loaded: loaded (/etc/systemd/system/dietpi-cloudshell.service; disabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2016-12-14 11:58:31 CET; 3s ago
Process: 2342 ExecStartPre=/bin/bash -c tput civis (code=exited, status=1/FAILURE)
Process: 2339 ExecStartPre=/bin/bash -c setterm --term linux --blank 0 --powersave off # Fails to set powersaving, mu

Dec 14 11:58:31 DietPi systemd[1]: Starting dietpi-cloudshell on main screen...
Dec 14 11:58:31 DietPi systemd[1]: dietpi-cloudshell.service: Control process exited, code=exited status=1
Dec 14 11:58:31 DietPi systemd[1]: Failed to start dietpi-cloudshell on main screen.
Dec 14 11:58:31 DietPi systemd[1]: dietpi-cloudshell.service: Unit entered failed state.
Dec 14 11:58:31 DietPi systemd[1]: dietpi-cloudshell.service: Failed with result 'exit-code'.
and journalctl -xe output
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- Unit serial-getty@ttyS1.service has finished starting up.
--
-- The start-up result is done.
Dec 14 11:59:16 DietPi systemd[1]: Stopped Serial Getty on ttyS2.
-- Subject: Unit serial-getty@ttyS2.service has finished shutting down
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- Unit serial-getty@ttyS2.service has finished shutting down.
Dec 14 11:59:16 DietPi systemd[1]: Started Serial Getty on ttyS2.
-- Subject: Unit serial-getty@ttyS2.service has finished start-up
-- Defined-By: systemd
-- Support: https://www.debian.org/support
--
-- Unit serial-getty@ttyS2.service has finished starting up.
--
-- The start-up result is done.
Dec 14 11:59:16 DietPi agetty[2388]: /dev/ttyS1: not a tty
Dec 14 11:59:16 DietPi agetty[2387]: /dev/ttyS0: not a tty
Dec 14 11:59:16 DietPi agetty[2389]: /dev/ttyS2: not a tty
My monitor still works fine, Cloudshell worked fine until update 137 and a reinstallation doesn't fixed this.

Can you help me? Let me know if there is something else that I can post in order to help you identify the problem.

Thank you very much!
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Fourdee
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Posts: 2787
Joined: Tue Feb 06, 2007 1:36 pm

Re: XU4 CloudShell Stopped Working

Post by Fourdee »

Hi,

Thanks for the report, i've created a Git Ticket and will take a look: https://github.com/Fourdee/DietPi/issues/649
If you find our project or support useful, then we’d really appreciate it if you’d consider contributing to the project however you can.
Donating is the easiest – you can use PayPal or become a DietPi patron.
Fabian0587

Re: XU4 CloudShell Stopped Working

Post by Fabian0587 »

I Fourdee, whatched posts in odroid forum. If it can help you, here's my output
root@DietPi:~# dpkg -l | grep ncurses
ii libncurses5:armhf 6.0+20161126-1 armhf shared libraries for terminal handling
ii libncursesw5:armhf 6.0+20161126-1 armhf shared libraries for terminal handling (wide character support)
ii ncurses-base 6.0+20161126-1 all basic terminal type definitions
ii ncurses-bin 6.0+20161126-1 armhf terminal-related programs and man pages
root@DietPi:~# tput
usage: tput [-V] [-S] [-T term] capname
do you need bug report too?
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Fourdee
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Posts: 2787
Joined: Tue Feb 06, 2007 1:36 pm

Re: XU4 CloudShell Stopped Working

Post by Fourdee »

Fabian0587 wrote:
do you need bug report too?
Hi,

Please if you can, would be a great help :)
If you find our project or support useful, then we’d really appreciate it if you’d consider contributing to the project however you can.
Donating is the easiest – you can use PayPal or become a DietPi patron.
Fabian0587

Re: XU4 CloudShell Stopped Working

Post by Fabian0587 »

Sent...hope it can help!
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Fourdee
Site Admin
Posts: 2787
Joined: Tue Feb 06, 2007 1:36 pm

Re: XU4 CloudShell Stopped Working

Post by Fourdee »

Fabian0587 wrote:Sent...hope it can help!
Thank you.

Any chance you can remember the reference number once the bug report was sent?
If not, we can find your UUID with:

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cat /DietPi/dietpi/.hw_model
If you find our project or support useful, then we’d really appreciate it if you’d consider contributing to the project however you can.
Donating is the easiest – you can use PayPal or become a DietPi patron.
Fabian0587

Re: XU4 CloudShell Stopped Working

Post by Fabian0587 »

You mean this?
d3edd838-bc6f-41a0-bcb5-ec3e88a430c7-0

and command output
11
oDroid XU3/4 (armv7l)
4
/dev/mmcblk0p2
d3edd838-bc6f-41a0-bcb5-ec3e88a430c7
2
armv7l
Meveric
0
Saturn7

Re: XU4 CloudShell Stopped Working

Post by Saturn7 »

Came here for same reason. I have exact same problem on clean install of DietPi for XU4 with nothing else installed except for cloudshell.
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