I'm not able to download big files from OwnCloud

Having issues with your DietPi installation, or, found a bug? Post it here.
Post Reply
Fabio
Posts: 17
Joined: Fri Dec 18, 2020 2:43 pm

I'm not able to download big files from OwnCloud

Post by Fabio »

The title catch perfectly my issue...
I've uploaded to OwnCloud different files, of various dimensions.
I've problem just largre files, that are not downloaded. If i try to downloiad via the IOs App, i'm getting back error 0 ( :? ) , if i do the same on a computer, with the Windows app installed, it doesn't even start.
Maily i'm talking about movies and videos ( from 100 Mb up to 10Gb )

Someone have any suggestion?
User avatar
Joulinar
Posts: 3238
Joined: Sat Nov 16, 2019 12:49 am

Re: I'm not able to download big files from OwnCloud

Post by Joulinar »

Hi,

many thanks for your message. Did you tried to download using a normal web browser and not an app? Does it behave same?
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
Fabio
Posts: 17
Joined: Fri Dec 18, 2020 2:43 pm

Re: I'm not able to download big files from OwnCloud

Post by Fabio »

Hello @Joulinar , thx for yr reply!
Yes always the same story...
User avatar
Joulinar
Posts: 3238
Joined: Sat Nov 16, 2019 12:49 am

Re: I'm not able to download big files from OwnCloud

Post by Joulinar »

ok I installed ownCloud for testing purposes to try out your case. I used a file of around 580MB and was able to download it using a browser. Once I pushed the download button, I got a running circle on the file. It took a minute or two before the download start. Which web server you are using?

picture.PNG
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
Fabio
Posts: 17
Joined: Fri Dec 18, 2020 2:43 pm

Re: I'm not able to download big files from OwnCloud

Post by Fabio »

What do you mean exactly?
Sorry but I’m not understanding... I’ve it running on a Raspberry Pi 2B and I’ve done de default installation with mariadb lighttpd and so on...

How I can check what are you asking?
User avatar
ravenclaw900
Posts: 4
Joined: Sat Jan 09, 2021 4:05 pm

Re: I'm not able to download big files from OwnCloud

Post by ravenclaw900 »

In that case, lighttpd is your web server. It would be whatever you have selected for Webserver Preference in dietpi-software.
Fabio
Posts: 17
Joined: Fri Dec 18, 2020 2:43 pm

Re: I'm not able to download big files from OwnCloud

Post by Fabio »

Maybe this can help...
Attachments
EB7E87D4-C8D0-48F4-BF6E-B5EBFBF0D962.jpeg
Fabio
Posts: 17
Joined: Fri Dec 18, 2020 2:43 pm

Re: I'm not able to download big files from OwnCloud

Post by Fabio »

Reading around could be a timeout time problem, because of the size of the file...
You that are more expert, seems a possible thing? Where i can find the time out time to adjust it?
User avatar
Joulinar
Posts: 3238
Joined: Sat Nov 16, 2019 12:49 am

Re: I'm not able to download big files from OwnCloud

Post by Joulinar »

for me owncloud/lighttpd is working fine to download large files. However it takes up to 10 minutes before it start to actually download a 3.4GB files. The web server is trying to cache the file upfront. Until now I did not find a working solution how to avoid the caching. On my RPi3B+ it's eating up whole 1GB ram and it starts swapping as well.

It's similar to what is described on this NextCloud forum post https://help.nextcloud.com/t/download-t ... t/62501/42

picture.png
picture.png (11.01 KiB) Viewed 62 times
Pls let us know if a solution is working. This could help others if they hit by similar situation. Your DietPi Team
Post Reply