# Upgrade from 6.11 to 6.16 Kills Tautulli

**URL:** https://dietpi.com/forum/t/upgrade-from-6-11-to-6-16-kills-tautulli/2615
**Category:** General Discussion
**Created:** [10 October 2018 15:18 UTC](https://dietpi.com/forum/t/upgrade-from-6-11-to-6-16-kills-tautulli/2615 "2018-10-10T15:18:53Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![minimoose](https://dietpi.com/forum/letter_avatar_proxy/v4/letter/m/dc4da7/32.png) [@minimoose](https://dietpi.com/forum/u/minimoose)
#### Post date: [10 October 2018 15:18 UTC](https://dietpi.com/forum/t/upgrade-from-6-11-to-6-16-kills-tautulli/2615/1 "2018-10-10T15:18:53Z")

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I have Tautulli installed on a DietPi VM running on VMware Fusion.

I was stuck at v6.11 of DietPi for a while because each time I ran the update to the newer version I could not access the Tautulli web page. Luckily I was able to revert the snapshot each time and get back to the older DietPi version and a working install of Tautulli.

When trying to access the web portal it gives a connection refused error.

It appears as if Tautulli was just re-installed during the DietPi upgrade.  
I’m fairly certain I’ve run a DietPi upgrade before and don’t recall this being the case. Is this the expected experience going forward?

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### Author: ![MichaIng](https://dietpi.com/forum/user_avatar/dietpi.com/michaing/32/7_2.png) [@MichaIng](https://dietpi.com/forum/u/MichaIng)
#### Post date: [11 October 2018 00:47 UTC](https://dietpi.com/forum/t/upgrade-from-6-11-to-6-16-kills-tautulli/2615/2 "2018-10-11T00:47:49Z")

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Thanks for your report.

Indeed with v6.12 patch, Tautulli will be reinstalled, to make it run with its own unix user instead of root, as a security enhancement.

I just tested a fresh install on my testing VM. Works fine, web UI opens. Checked install script and couldn’t find some obvious reason why a reinstall might fail.

Do you have some chance to paste as much related logs as you can catch, also the reinstall part of the update, and:

```nohighlight
systemctl status plexpy
ls -al /mnt/dietpi_userdata/plexpy

```