# \[Solved\] Grafana installer script issue

**URL:** https://dietpi.com/forum/t/solved-grafana-installer-script-issue/2704
**Category:** Troubleshooting
**Created:** [19 November 2018 00:24 UTC](https://dietpi.com/forum/t/solved-grafana-installer-script-issue/2704 "2018-11-19T00:24:17Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![Warmbadger](https://dietpi.com/forum/letter_avatar_proxy/v4/letter/w/dbc845/32.png) [@Warmbadger](https://dietpi.com/forum/u/Warmbadger)
#### Post date: [19 November 2018 00:24 UTC](https://dietpi.com/forum/t/solved-grafana-installer-script-issue/2704/1 "2018-11-19T00:24:17Z")

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I thought I’d share an experience I had while installing Grafana through dietpi-software. After the install I was unable to login to the web ui - it kept saying unknown user and password. After digging through the config I discovered that because my password contained a # sign the config file had to use “”" 3 quotes before and after “”". The install script wasn’t adding them so the password wasn’t registering.

Uninstalling and setting my default password to something without a # fixed the issue.

Great software, thanks for developing dietpi.

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