# Nextcloud website is freezing
**URL:** https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139
**Category:** Troubleshooting
**Created:** [3 December 2022 10:48 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139 "2022-12-03T10:48:34Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@thomy2000](https://dietpi.com/forum/u/thomy2000)
#### Post date: [3 December 2022 10:48 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/1 "2022-12-03T10:48:34Z")
### Creating a bug report/issue
#### Required Information
- DietPi version | `8.11 Rc2`
- Distro version | `bullseye`
- Kernel version | `5.15.76-v8+ #1597`
- SBC model | `RPI 4 Model B 4GB` or (EG: RPi3)
- Power supply used | (EG: 5V 1A RAVpower)
- SD card used SanDisk ultra 32 GB
#### Additional Information (if applicable)
- Software title | Nextcloud
- Was the software title installed freshly or updated/migrated? fresh installation
- Can this issue be replicated on a fresh installation of DietPi?
← If you sent a “dietpi-bugreport”, please paste the ID here →
- Bug report ID | `625023ec-7d2a-49f7-a679-558dc99de6b4`
#### Steps to reproduce
After fresh install of Dietpi and Nextcloud all is working. But when I try to add a new User the website is freezing (Safari) and I have to reload the site of NC. Next try the same
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### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [3 December 2022 12:13 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/2 "2022-12-03T12:13:52Z")
did you already tried different device and/or different browser?
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### Author:  [@thomy2000](https://dietpi.com/forum/u/thomy2000)
#### Post date: [3 December 2022 14:11 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/3 "2022-12-03T14:11:21Z")
Hello, thanks for response. Yes I trief different devices and browsers.
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### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [3 December 2022 14:18 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/4 "2022-12-03T14:18:09Z")
are there any significant load while the site is freezing? Can you check the system using `htop`
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### Author:  [@thomy2000](https://dietpi.com/forum/u/thomy2000)
#### Post date: [4 December 2022 08:56 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/5 "2022-12-04T08:56:24Z")
I can do everything on the Nextcloud Site all works. Only when I click on “new User” top left then nothing happens and it is freezing.
Thanks
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### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 December 2022 13:44 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/6 "2022-12-04T13:44:39Z")
hmm if this is just a single function, it might be good to check on official NC forum. Maybe there is someone who has similar experiance.
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### Author:  [@TahitianVibes](https://dietpi.com/forum/u/TahitianVibes)
#### Post date: [4 December 2022 15:35 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/7 "2022-12-04T15:35:49Z")
Helloooo all,
I found this this morning, maybe a link to your problem :
[Nextcloud freezes when creating new user - ℹ Support - Nextcloud community](https://help.nextcloud.com/t/nextcloud-freezes-when-creating-new-user/149113/7)
I haven’t installed NextCloud yet so I can’t really test it, sorry…
Have a good day, 🤙
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### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 December 2022 15:54 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/8 "2022-12-04T15:54:11Z")
Ah indeed seems like a bug that will be fixed in next NC version 25.0.2
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### Author:  [@thomy2000](https://dietpi.com/forum/u/thomy2000)
#### Post date: [4 December 2022 17:01 UTC](https://dietpi.com/forum/t/nextcloud-website-is-freezing/15139/9 "2022-12-04T17:01:42Z")
Thanks so much for helping.