# Home assistant fatal error
**URL:** https://dietpi.com/forum/t/home-assistant-fatal-error/5448
**Category:** Troubleshooting
**Created:** [20 June 2021 11:39 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448 "2021-06-20T11:39:31Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [20 June 2021 11:39 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/1 "2021-06-20T11:39:31Z")
Hi all, tried installing and reinstalling many times but didn’t work.
Can someone please help? Attaching the log here.
Thanks.
[log.txt](https://dietpi.com/forum/uploads/short-url/mo4AFa3IPwY6oQTYqVrpf81jaZI.txt) (2.28 KB)
---
### Author:  [@MichaIng](https://dietpi.com/forum/u/MichaIng)
#### Post date: [20 June 2021 14:33 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/2 "2021-06-20T14:33:17Z")
Many thanks for your report.
/mnt/dietpi\_userdata/homeassistant is missing, but this directory is actually created during install. Can you run and paste the output of:
```nohighlight
ls -l /mnt/dietpi_userdata
```
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 04:22 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/3 "2021-06-21T04:22:28Z")
Thanks. Its this:
```nohighlight
root@DietPi:~# ls -l /mnt/dietpi_userdata/homeassistant/
total 0
lrwxrwxrwx 1 homeassistant homeassistant 14 Jun 20 21:32 homeassistant -> /homeassistant
root@DietPi:~#
```
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [21 June 2021 08:37 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/4 "2021-06-21T08:37:08Z")
Hi,
you have a link from /mnt/dietpi\_userdata/homeassistant/ to /homeassistant. This is basically incorrect. There shouldn’t be any link. Did you created the link yourself? I would recommend to remove the link and perform the installation again.
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 10:44 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/5 "2021-06-21T10:44:12Z")
> [@](#):
>
> Hi,
>
> you have a link from /mnt/dietpi\_userdata/homeassistant/ to /homeassistant. This is basically incorrect. There shouldn’t be any link. Did you created the link yourself? I would recommend to remove the link and perform the installation again.
Thanks. No idea, I must have done it while trying to fix it using another forum post.
Anyway, now I have uninstalled, deleted any leftover folders and then reinstalled it. Now
I can see that there is one directory /home/homeassistant
```plaintext
root@DietPi:/mnt/dietpi_userdata# ls -l homeassistant/
total 0
```
and there is /mnt/dietpi\_userdata/homeassistant
```plaintext
root@DietPi:/mnt/dietpi_userdata/homeassistant# ls -l
total 0
```
However, I am still getting the weird error that there is no directory in userdata (please check the log I am attaching).
Any ideas?
Thanks.
[log.txt](https://dietpi.com/forum/uploads/short-url/cRFO8yyN56xhFs59GxKMkcp415E.txt) (1.34 KB)
---
### Author:  [@MichaIng](https://dietpi.com/forum/u/MichaIng)
#### Post date: [21 June 2021 11:02 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/6 "2021-06-21T11:02:04Z")
Can you please check the parent directory:
```nohighlight
ls -al /mnt/dietpi_userdata
```
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 11:06 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/7 "2021-06-21T11:06:51Z")
> [@](#):
>
> Can you please check the parent directory:
>
> ```plaintext
> ls -al /mnt/dietpi_userdata
>
> ```
Yes sure. Here it is. Thanks.
```plaintext
root@DietPi:/mnt# root@DietPi:/mnt# ls -al /mnt/dietpi_userdata
total 60
drwxrwx--- 15 dietpi dietpi 4096 Jun 21 19:55 .
drwxr-xrwx 11 root dietpi 4096 May 2 00:22 ..
drwxrwx--- 4 dietpi dietpi 4096 Mar 8 00:12 deluge
drwxrwxr-x 8 dietpi dietpi 4096 Jun 21 20:12 downloads
drwxr-xr-x 2 homeassistant homeassistant 4096 Jun 21 19:55 homeassistant
drwxr-x--- 9 jellyfin jellyfin 4096 Mar 18 00:06 jellyfin
drwxrwx--- 2 dietpi dietpi 4096 Mar 8 00:13 lost+found
drwxrwxr-x 2 dietpi dietpi 4096 Mar 8 00:35 Music
drwxrwx--- 3 dietpi dietpi 4096 Mar 8 00:13 mysql
drwxrwx--- 4 dietpi dietpi 4096 Mar 8 00:13 nzbget
drwxrwxr-x 2 dietpi dietpi 4096 Mar 8 00:11 Pictures
drwxrwx--- 7 dietpi dietpi 4096 Jun 21 20:28 radarr
drwxrwx--- 6 sonarr dietpi 4096 Jun 21 20:14 sonarr
drwxrwx--- 6 dietpi dietpi 4096 Mar 8 00:35 ubooquity
drwxrwxr-x 2 dietpi dietpi 4096 Mar 8 00:11 Video
root@DietPi:/mnt#
```
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [21 June 2021 11:09 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/8 "2021-06-21T11:09:20Z")
you could try to remove HomeAssistent
```nohighlight
dietpi-software uninstall 157
```
and perform a new install
```nohighlight
dietpi-software install 157
```
Pls share the whole installation log afterwards
As well pls share the device you are running as well as your DietPi version
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 11:10 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/9 "2021-06-21T11:10:31Z")
> [@](#):
>
> you could try to remove HomeAssistent
>
> ```plaintext
> dietpi-software uninstall 157
>
> ```
>
> and perform a new install
>
> ```plaintext
> dietpi-software install 157
>
> ```
>
> Pls share the whole installation log afterwards
>
> As well pls share the device you are running as well as your DietPi version
Yes thanks. But can you please let me know where to find the installation log?
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [21 June 2021 11:13 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/10 "2021-06-21T11:13:48Z")
simply copy the output from your SSH terminal
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 11:45 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/11 "2021-06-21T11:45:46Z")
> [@](#):
>
> simply copy the output from your SSH terminal
Its RPi 4 Model B and dietpi v7.2.3
Just finished reinstall with same error. Please check the attachment.
Many thanks.
[install.txt](https://dietpi.com/forum/uploads/short-url/yF72vzn679TPESMzkgSRPDdV2gZ.txt) (21.5 KB)
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [21 June 2021 12:42 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/12 "2021-06-21T12:42:55Z")
can you do a reboot and share following
```nohighlight
journalctl -u home-assistant.service
ls -la /home/homeassistant/
```
is following working
```nohighlight
cd /home/homeassistant/.homeassistant
```
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [21 June 2021 13:55 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/13 "2021-06-21T13:55:09Z")
> [@](#):
>
> can you do a reboot and share following
>
> ```plaintext
> journalctl -u home-assistant.service
> ls -la /home/homeassistant/
>
> ```
>
> is following working
>
> ```plaintext
> cd /home/homeassistant/.homeassistant
>
> ```
Yes, sure.
```plaintext
root@DietPi:~# journalctl -u home-assistant.service
-- Logs begin at Thu 2019-02-14 21:11:58 AEDT, end at Mon 2021-06-21 23:51:25 AEST. --
Jun 21 23:51:02 DietPi systemd[1]: Started Home Assistant (DietPi).
Jun 21 23:51:12 DietPi homeassistant[977]: Fatal Error: Specified configuration directory /mnt/dietpi_userdata/homeassistant does not exist
Jun 21 23:51:12 DietPi systemd[1]: home-assistant.service: Main process exited, code=exited, sta
tus=1/FAILURE
Jun 21 23:51:12 DietPi systemd[1]: home-assistant.service: Failed with result 'exit-code'.
```
```plaintext
root@DietPi:~# ls -la /home/homeassistant/
total 32
drwxr-xr-x 4 homeassistant homeassistant 4096 Jun 21 21:38 .
drwxr-xr-x 5 root root 4096 Jun 21 21:22 ..
drwxr-xr-x 3 homeassistant homeassistant 4096 Jun 21 21:30 .cache
lrwxrwxrwx 1 root mediamgmt 34 Jun 21 21:38 .homeassistant -> /mnt/dietpi_userdata/homeassistant
-rwxr-xr-x 1 root mediamgmt 102 Jun 21 21:38 homeassistant-start.sh
-rwxr-xr-x 1 root mediamgmt 125 Jun 21 21:38 homeassistant-update.sh
drwxrwxr-x 12 homeassistant homeassistant 4096 Jun 21 21:23 .pyenv
-rw-r--r-- 1 root mediamgmt 311 Jun 21 21:23 pyenv-activate.sh
-rw-r--r-- 1 homeassistant homeassistant 7 Jun 21 21:30 .python-version
```
```plaintext
root@DietPi:/home/homeassistant/.homeassistant# ls -la
total 8
drwxr-xr-x 2 homeassistant homeassistant 4096 Jun 21 19:55 .
drwxrwx--- 15 dietpi dietpi 4096 Jun 21 19:55 ..
```
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [22 June 2021 07:59 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/14 "2021-06-22T07:59:47Z")
Any ideas folks? 🙂
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [22 June 2021 11:23 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/15 "2021-06-22T11:23:33Z")
MichaIng
any idea how it could happen that an existing directory /mnt/dietpi\_userdata/homeassistant is not detected correctly? 🤔
---
### Author:  [@MichaIng](https://dietpi.com/forum/u/MichaIng)
#### Post date: [22 June 2021 12:00 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/16 "2021-06-22T12:00:17Z")
I think the issue is access permissions here, as the homeassistant user is not member of the dietpi group and the userdata dir has 770 mode. Try to solve it via:
```nohighlight
chmod +x /mnt/dietpi_userdata
```
A bit misleading error message of HA.
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [22 June 2021 13:19 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/17 "2021-06-22T13:19:59Z")
> [@](#):
>
> I think the issue is access permissions here, as the homeassistant user is not member of the dietpi group and the userdata dir has 770 mode. Try to solve it via:
>
> ```plaintext
> chmod +x /mnt/dietpi_userdata
>
> ```
>
> A bit misleading error message of HA.
Thanks a lot MichaIng and Joulinar This seems to have fixed it and I am now in the process of slowly setting it up. Yes my permissions are a mess as over the years, I have followed advice from different sources. Don’t know how to revert back to standard permissions but may be that’s something for the future 🙂
Thanks again for your help and support and keep up the good work!!!
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [22 June 2021 15:43 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/18 "2021-06-22T15:43:50Z")
good it is solved now.
---
### Author:  [@MichaIng](https://dietpi.com/forum/u/MichaIng)
#### Post date: [24 June 2021 10:20 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/19 "2021-06-24T10:20:07Z")
Great. Yeah something to keep in mind: When any non-root user wants to access a file, it requires at least execute permissions for every directory and sub directory down to that file. So to access /a/b/c/d/file, execute permissions are required for /, /a, /a/b, /a/b/c and /a/b/c/d. So if a directory is not world-executable, most users are not able to see or access anything inside.
---
### Author:  [@sfh1975](https://dietpi.com/forum/u/sfh1975)
#### Post date: [1 July 2021 09:58 UTC](https://dietpi.com/forum/t/home-assistant-fatal-error/5448/20 "2021-07-01T09:58:44Z")
> [@](#):
>
> Great. Yeah something to keep in mind: When any non-root user wants to access a file, it requires at least execute permissions for every directory and sub directory down to that file. So to access /a/b/c/d/file, execute permissions are required for /, /a, /a/b, /a/b/c and /a/b/c/d. So if a directory is not world-executable, most users are not able to see or access anything inside.
Thanks a lot MichIng and sorry for the late response. I ended up running HA on its own RPi as the version on offer within Dietpi is limited. Thanks for your help anyway 🙂
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