### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [1 March 2024 08:07 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/1 "2024-03-01T08:07:12Z")
### Creating a bug report/issue
I have searched the existing open and closed issues
#### Required Information
- DietPi version | DietPi v9.1.1
- Distro version | `Bookworm`
- Kernel version | `Linux DietPi 6.1.21-v8+ #1642 SMP PREEMPT Mon Apr 3 17:24:16 BST 2023 aarch64 GNU/Linux `
- Architecture | `arm64`
- SBC model | `RPi4
- Power supply used | 5V 1A RAV
- SD card used | USB Stick Intenso
#### Additional Information (if applicable)
- Software title | [File Browser](https://dietpi.com/docs/software/cloud/#file-browser) and [Allo.com Dash](https://dietpi.com/forum/t/dietpi-allo-com-web-gui-image/1523)
- Freshly Installed
#### Steps to reproduce
Go to Firefox and try to log in to File Browser I get error messages when the pages load
With [Allo.com](http://Allo.com) the login page loads but when it logs in I get the following error message
#### Extra details
\
Any help much appreciated
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [1 March 2024 08:50 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/2 "2024-03-01T08:50:54Z")
> [@silverfox](#):
>
> Go to Firefox and try to log in to File Browser
Did you installed Filebrowser on your new system?
> [@silverfox](#):
>
> With [Allo.com](http://Allo.com) the login page loads but when it logs in I get the following error message
Similar to your Nextcloud challange. The database user would need to be adjusted as currently access is denied.
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [1 March 2024 09:24 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/3 "2024-03-01T09:24:25Z")
> Did you installed Filebrowser on your new system?
Yes, it was installed and working previously.
> [@Joulinar](#):
>
> Similar to your Nextcloud challange. The database user would need to be adjusted as currently access is denied
… Ok. what’s the best way of doing this? should I use the dietpi-config or dietpi-drive\_manager to change this? or is is a case of using `chmod 755 /mnt/hdd/` to give access read write access to the whole hard drive?
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [1 March 2024 10:02 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/4 "2024-03-01T10:02:25Z")
> [@silverfox](#):
>
> it was installed and working previously.
on the old damaged system or on the new install?
> [@silverfox](#):
>
> should I use the dietpi-config or dietpi-drive\_manager to change this? or is is a case of using `chmod 755 /mnt/hdd/` to give access read write access to the whole hard drive?
This has nothing to do with the HDD directly. We would need to set a new password for the Allo user inside the MariaDB database. I would need to check how to get the current password reset
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [1 March 2024 10:21 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/5 "2024-03-01T10:21:11Z")
> [@Joulinar](#):
>
> on the old damaged system or on the new install?
in the new install, that we set up
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [1 March 2024 20:33 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/6 "2024-03-01T20:33:24Z")
can you check following regarding file browser
```auto
journalctl -u filebrowser.service
```
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [1 March 2024 20:54 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/7 "2024-03-01T20:54:59Z")
following should recreate the allo database user password
```auto
dbpassword=$(mawk -F'[=]' '/DB_PASSWORD/{print $2}' /opt/allo/.env)
mysql -e "grant all privileges on \`allo\`.* to 'allo'@localhost identified by '$dbpassword';flush privileges"
dietpi-services start
```
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 07:34 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/8 "2024-03-04T07:34:08Z")
> [@Joulinar](#):
>
> `journalctl -u filebrowser.service`
Hi here is the the result
```auto
root@DietPi:~# journalctl -u filebrowser.service
-- No entries --
```
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 07:52 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/9 "2024-03-04T07:52:24Z")
can you reboot your system and check again. As well can you check running services
```auto
dietpi-services status
```
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 08:57 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/10 "2024-03-04T08:57:33Z")
😥 I rebooted and got this… looks like it will not boot
what can I do?
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 09:10 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/11 "2024-03-04T09:10:16Z")
looks like your boot media was not correctly mounted. Check the USB stick is correctly connected.
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 09:38 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/12 "2024-03-04T09:38:10Z")
nope… it 's not doing anything now…
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 09:46 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/13 "2024-03-04T09:46:52Z")
hmm this sound like issues with the USB stick. Can you try to boot the system without HDD attached?
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 09:51 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/14 "2024-03-04T09:51:57Z")
I did that just now but same messages 🥵
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 09:57 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/15 "2024-03-04T09:57:25Z")
do you have an SD card? If yes, flash a new image to SD and complete basic setup. Once done, we could check USB stick for data corruption issues.
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 12:07 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/16 "2024-03-04T12:07:50Z")
ok I have dietpi running on another pi we can use that
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 12:49 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/17 "2024-03-04T12:49:55Z")
ok connect your USB stick to the running system and share following (just connect, no need to mount)
```auto
lsblk -o name,fstype,label,size,ro,type,mountpoint,partuuid,uuid
```
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 12:54 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/18 "2024-03-04T12:54:42Z")
> [@Joulinar](#):
>
> `lsblk -o name,fstype,label,size,ro,type,mountpoint,partuuid,uuid`
```auto
root@DietPi:~# lsblk -o name,fstype,label,size,ro,type,mountpoint,partuuid,uuid
NAME FSTYPE LABEL SIZE RO TYPE MOUNTPOINT PARTUUID UUID
sda 58.6G 0 disk
├─sda1
│ vfat 128M 0 part aeecd9eb-01 4E17-76D0
└─sda2
ext4 58.5G 0 part aeecd9eb-02 58ad7a5b-ca2e-47e7-afa3-88d78fff92fd
mmcblk0
30G 0 disk
├─mmcblk0p1
│ vfat 128M 0 part /boot aeecd9eb-01 4E17-76D0
└─mmcblk0p2
ext4 29.9G 0 part / aeecd9eb-02 58ad7a5b-ca2e-47e7-afa3-88d78fff92fd
```
---
### Author:  [@Joulinar](https://dietpi.com/forum/u/Joulinar)
#### Post date: [4 March 2024 13:08 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/19 "2024-03-04T13:08:57Z")
try following to check
```auto
dosfsck /dev/sda1
fsck -a /dev/sda2
```
---
### Author:  [@silverfox](https://dietpi.com/forum/u/silverfox)
#### Post date: [4 March 2024 13:15 UTC](https://dietpi.com/forum/t/file-browser-and-allo-com-not-loading/19474/20 "2024-03-04T13:15:43Z")
> [@Joulinar](#):
>
> ```auto
> dosfsck /dev/sda1
> fsck -a /dev/sda2
>
> ```
```auto
root@DietPi:~# dosfsck /dev/sda1
fsck -a /dev/sda2
fsck.fat 4.2 (2021-01-31)
/dev/sda1: 454 files, 33739/130039 clusters
fsck from util-linux 2.38.1
/dev/sda2: clean, 76398/3833856 files, 999573/15326976 blocks
```
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